Terms of Service
1. Website use
These Terms of Service apply to your use of https://benthanhkitchen.com, operated for Ben Thanh Kitchen. By using the website, you agree to use it lawfully and respectfully.
2. Restaurant information
We try to keep our menu, opening hours, prices, images and other website information accurate and up to date. However, website content may change, and errors or temporary unavailability may occur. If information is important to your visit or order, please contact us to confirm it.
3. Online ordering
Online orders are also governed by our Online Ordering Terms and Conditions, which explain order acceptance, pickup, payment, cancellations and refunds. If there is any inconsistency between these general Terms of Service and the Online Ordering Terms and Conditions for an order, the Online Ordering Terms and Conditions apply to that order.
4. Privacy
Our Privacy Policy explains what personal information we collect, why we collect it, who we may share it with, and how customers may request access or correction.
5. Third-party services and links
The website may use or link to third-party services, including payment processing, hosting, maps, social media, analytics, delivery platforms or email providers. Those third parties may have their own terms and privacy practices. We are not responsible for third-party websites or services outside our control.
6. Intellectual property
Unless otherwise stated, website text, images, menus, branding and other content are owned by us or used with permission. You may view and share website pages for personal, non-commercial purposes, but you must not copy, reproduce, scrape, republish or exploit website content without permission.
7. Acceptable conduct
Do not attempt to access accounts, systems, data or checkout functions without permission.
Do not submit false, abusive, automated or fraudulent orders or enquiries.
Do not upload or transmit malware, spam or material that may damage the website or interfere with other users.
Do not use the website in a way that breaches New Zealand law or the rights of another person.
8. Website availability
We may update, suspend, restrict or withdraw parts of the website at any time, including for maintenance, security, operational or technical reasons. We do not guarantee that the website will always be available or error-free.
9. Liability
To the extent permitted by New Zealand law, we are not liable for indirect loss, loss of profit, website downtime, payment provider delays, third-party service failures or events outside our reasonable control. Nothing in these Terms of Service limits rights or remedies that cannot legally be excluded, including rights under the Consumer Guarantees Act 1993 where it applies.
10. Changes to these terms
We may update these Terms of Service from time to time. The latest version will be published on our website with the updated date.
11. Contact
Questions about these Terms of Service can be raised with Ben Thanh Kitchen at 22 Whitaker Road, Warkworth 0910, New Zealand, by phone on 020 5925 9988, or through the contact details published on our website.